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Shipping Information

We ship nationwide with Australia Post. Tracking is available on request.

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Please allow 7 business days for your order to arrive. Should there be a delay we will endeavour to contact you.

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Shipping days do not include public holidays.

Returns Policy

We do not allow returns, refunds or exchanges for change of mind. 

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Where you believe an item may be faulty or defective, it may be necessary for us to send your goods to the manufacturer for it to be assessed within a reasonable period of time. At our discretion we will either repair or replace the item.

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Where an item is damaged through misuse, negligence or abnormal use, Queensland Homecare will not provide a refund, exchange or repair.

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